For more than thirty years, exit polls accurately predicted election results. Over the last ten years that reliability has disappeared. What’s going on? The last two presidential elections both came down to a relatively small number of votes, and in both elections the integrity of the voting process has been called into question. With the upcoming election looking to be similarly close, the time has come to ask the questions: What happened in 2000 and 2004? What, if anything, has changed since? And what can be done to ensure a fair and honest tabulation of votes in 2008? This film brings together behind-the-scenes perspectives from the U.S presidential election of 2004 - plus startling stories from key races in 1998, 2000, 2002 and 2006. The film sheds light on a decade of vote counts that don’t match votes cast - uncounted ballots, vote switching, under-votes, an many other examples of election totals that warrant serious investigation. This film unveils patterns of anomalies at every level of the electoral process. Controversial partnerships perpetuate a secretive environment, as relevant facts and figures remain hidden from view. As a result, most Americans have no real sense of the threat to fair elections. As seemingly unrelated pieces of the puzzle come together, a chilling picture emerges: of widespread, artfully crafted “glitches” that, in the final tallies, have the capacity to alter election results.